CASE SOLVED means Consumer Assistance in SEttling and SOLVing Economic and Trade-Related Disputes.  Stated as an outcome, this phrase is particularly coined with an objective to improve response time in resolution of cases.

 

Specifically, DTI follows DAO No. 05:2007 in conducting mediation proceedings while DAO 07:2006 in adjudicating cases.

 

Below are just among the laws that the DTI implements: